What are the trends and priorities of companies in order to improve their client satisfaction?
PwC has partnered with AFRC (French Customer Relations Association) to identify businesses trends and priorities to improve client satisfaction.
As part of the report publication, PwC and AFRC invite you to participate in the presentation of the study, followed by two round tables that will handle the following themes:
- Round table #1: How to make client satisfaction a strategic topic shared by all employees of the company?
- Round table #2: How semantic AI serves the Precision Marketing ? – Weborama
Discover the testimonies of leading players, exchange views on the client satisfaction levers, learn about best practices and compare yourself to your peers.
Thursday, June 13, 2019, 8:45 AM to 11:30 AM at Experience Center PwC, 11 Rue de Milan, 75009 Paris